Return Policy

  • WHAT can be returned?
    All products are returnable if in the same condition as when purchased (including packaging).
    Custom printed products that printed incorrectly will be replaced or can be returned for a refund.
  • WHEN do items need to be returned by?
    Within 15 days of delivery of your order.
  • WHAT is your RESTOCKING FEE?
    20% of Product Total / Minimum of $75.00 Order
  • HOW do customers return items?
    Contact us via or by phone at 1.800.648.9309 to obtain a RETURN AUTHORIZATION
  • WHERE do items need to be returned to?
    After obtaining a RETURN AUTHORIZATION, product can be returned to:
    Mini Throw Balls
    1470 S Danbury Road Suite A
    Port Clinton, OH 43452
  • SHIPPING for returns?
    Customer is responsible for shipping charges for returns.
  • CREDIT for returns?
    Your credit card will be refunded once the item is received and inspected (LESS our restocking fee).
  • In store return option?
    Please call for Return Authorization 1.800.648.9309
  • Product Packing Materials?
    The product’s packing material must be in same condition as when received.